Magtec Gates – Privacy Policy
Last updated: 4th December 2025
Magtec Gates (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in accordance with the UK GDPR and the Data Protection Act 2018. This policy explains what information we collect, how we use it and your rights.
Who We Are
Company Name: Magtec Electric Gates Ltd
Registered Address:
Magtec Electric Gates Ltd
25 Highmeres Road
Leicester
LE4 9LZ
Telephone: 0116 2460808
Email: sales@magtecfabs.com
Website: https://magtecelectricgates.co.uk
We are the Data Controller for personal data collected through this website and during our business operations.
Personal Data We Collect
We may collect the following types of information:
• Name, contact details and address
• Property information where installations are requested
• Payment information (processed by secure third-party providers)
• Emails, phone calls and messages you send us
• Technical information including IP address, browser type and website usage data
• Compliance or planning details where required for installation
How We Use Your Information
We process personal data to:
• Provide quotations, supply and install electric and automated gates
• Manage orders, appointments and aftercare services
• Process payments and issue invoices
• Respond to enquiries and provide customer support
• Improve our products, services and website experience
• Send marketing communications where you have given consent
Legal Basis for Processing
We process data based on one or more of the following:
• Contract – to provide goods and services you request
• Consent – for optional marketing communications
• Legitimate interests – improving customer experience and website security
• Legal obligations – safety compliance, accounting and tax requirements
You may withdraw consent at any time.
Data Retention
We retain personal data only as long as necessary:
• Customer records and installation data: up to 7 years
• Warranty and safety records: duration of warranty plus compliance requirements
• Marketing information: until consent is withdrawn
Data is securely deleted or anonymised when no longer required.
Sharing Your Information
Your personal data may be shared with:
• Installation and service engineers
• Delivery companies and suppliers
• IT and website hosting partners
• Payment and finance providers
• Regulatory or safety authorities if required by law
We do not sell your personal data.
All third-party partners are required to protect your information.
International Transfers
If data is transferred outside the UK, suitable safeguards will be applied in line with data protection laws.
Cookies
Our website uses cookies to ensure site functionality, improve performance and analyse usage. You can manage cookie settings through your browser at any time. A full Cookie Policy is available on request.
Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your information
• Restrict or object to certain processing
• Withdraw consent for marketing
• Request a copy of your data in a portable format
To exercise your rights, contact: sales@magtecfabs.com
If you are unhappy with how we handle your data, you may contact the Information Commissioner’s Office (ICO) at ico.org.uk.
Data Security
We use appropriate technical and organisational measures to protect your data, including secure servers, access controls and encrypted payment processing.
Policy Updates
This policy may be updated periodically. The most recent version will always be available on our website.